What patients search

The fees page.

It is where a new patient checks they can afford you. We read the fees pages of 58 Australian clinic websites to see what they answer.

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Six questions

What a patient needs to know.

What the first visit costs. How long it runs. What is left after Medicare or the fund. When to pay. What a late cancellation costs. Whether the fees are current.

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The first finding

25 of 58 had a fees page.

Two more listed a fees page that no longer worked. One fees page had no fees on it, only a line saying the schedule was being updated.

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The main finding

1 of 25 answered all six.

22 gave a first-visit price. 14 said how long it runs. 9 said when you pay. 7 gave the late cancellation fee. 6 dated their fees. The typical page answered 3.

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The missing number

9 of 19 gave the gap.

19 pages mentioned Medicare or a health fund rebate. Only 9 put a dollar figure on what the patient is left paying. All 9 were GP or psychology clinics.

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Check your rebates

3 of 11 were out of date.

11 pages quoted a Medicare rebate we could check against MBS Online. 3 showed a figure that no longer matched the 1 July 2026 schedule.

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Fees are a guide only

7 of 25 hedged.

Ahpra lists price information that is unclear, inexact or vague as advertising that may breach the National Law. Say what the fee depends on, then give the common prices.

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About an hour

Answer the six on your own page.

Price and minutes for the first visit. The gap in dollars. When payment is taken. The cancellation fee as an amount. A date at the top, checked every July.

Tap for the full measurement and the rewrite table

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