Your fees page
It is where new patients check they can afford you. We read the fees pages of 58 Australian clinic websites to see what they answer.
Six questions
Patients want the first visit price and length. They want the gap after rebates. They want to know when to pay, what late cancelling costs and if fees are current.
The first finding
Two more linked to a fees page that no longer worked. One fees page had no fees at all, just a note that they were being updated.
The main finding
Most gave a first visit price. Far fewer said how long it runs, when to pay, what cancelling late costs or how current fees were. The typical page answered 3.
The missing number
Of the pages, 19 mentioned a Medicare or fund rebate. Only 9 said in dollars what the patient is left paying. All 9 were GP or psychology clinics.
Check your rebates
We checked the quoted Medicare rebates against MBS Online. Three no longer matched the 1 July 2026 schedule. Your figures may need a check too.
Fees as a guide only
Ahpra, the body behind the health ad rules, says vague price information may breach the rules. Say what your fee depends on. Then give the common prices.
About an hour
Give the first visit price and length, and the gap in dollars. Say when you take payment and what cancelling late costs. Date the page, and check it every July.
Tap for the full measurement and the rewrite table