The rules

What do OT websites get wrong?

I read 82 Australian occupational therapy practice websites, 369 pages in all, on 29 September 2026.

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The biggest flag

18 of 82 say specialist.

Specialties have been approved only for the medical, dental and podiatry professions. No OT can use the title.

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NDIS wording

The NDIA does not approve services.

Two sites still called their staff NDIS Approved Occupational Therapists.

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Funding promises

6 promised a funding result.

The NDIA decides what a plan funds. Only 4 of 82 sites said plainly that funding is not guaranteed.

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Testimonials

11 showed quotes about therapy progress.

Section 133 bans testimonials in health advertising, whoever pays. NDIS funding does not change that.

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What you can show

Reviews about service are fine.

Comments about customer service or communication style are not testimonials. Comments about clinical results are.

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The good news

47 of 82 were clean.

35 tripped at least one flag. So this is a fixable problem, and most OT practices already get it right.

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The fix

Describe your focus. Leave out the result.

Say your OTs work mainly with children. Say the NDIA decides what your plan funds.

Tap for the full rewrite table

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