How AHPRA enforces the ad rules

What happened to 775 ad complaints?

AHPRA, the body behind the health ad rules, reports what it did with a year of complaints. Here is what it means for you.

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First, a myth

There is no 2026 strategy.

AHPRA's enforcement plan started on 14 December 2020. It has not been rewritten. What changed is how AHPRA works, and its annual report shows it.

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Where complaints go

Complaints take one of 2 paths.

In 2024/25, 419 were lower-risk complaints about registered practitioners. The other 356 were about companies, unregistered people or serious risk. Those went to the criminal offences team.

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If you are registered

Most practitioners fixed it after a letter.

AHPRA writes to you, says what fell short and gives you a chance to fix it. Of those it contacted, 74% fixed their ads early and heard nothing more.

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If you ignore the letter

AHPRA audited 86 practitioners.

Their ads stayed out of line, and 75 then fixed them. The boards put conditions on 8 registrations and cautioned 3.

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Read the full breakdown

Why companies take another path

A company has no registration to put conditions on.

The letter works because your registration is at stake. A company or an agency has none. So those complaints go to the criminal offences team, which can go to court.

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The line to note

AHPRA has trialled AI to scan websites.

Its CEO says it has "trialled the use of artificial intelligence to scan social media and websites for advertising breaches". It does not have to wait for a complaint.

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What to do

Leaving a breach up is what hurts you.

Fix the whole pattern, as well as the flagged page. Read your site the way a scan would.

Tap through for the full funnel, the profession table and the say-this-instead list

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Read the full breakdown