AHPRA and TGA, pharmacies

Three rulebooks. One shop.

A pharmacy is the only AHPRA-regulated business that is also a retailer. We measured 20 live pharmacy websites against the rules.

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Who is watching

National Law, TGA, and the state.

Section 133 covers the service. The Therapeutic Goods Act and Advertising Code cover every medicine on the shelf. State medicines law sits under both.

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20 websites, 1,624 sentences

8.4% carried a clear-cut flag.

Median page 8.0%. Worst page 23.7%. Two pages had none. Clinic pages measured the day before ran at 7.7%.

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By type

Compounders 10.1%. Community 6.9%.

Compounding pharmacies lean on specialised, expert and tailored, and they name what goes in the capsule. That second habit is the one the TGA has been fining.

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The lesson that landed

0 of 20 named a prescription brand.

Not Ozempic, not Wegovy, not Viagra. Myers Pharmacy paid an $18,780 infringement notice for Ozempic signs. The industry noticed.

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The lesson that did not

6 of 20 named prescription hormones.

Bioidentical HRT, oestrogen, progesterone, testosterone, in compounding pitches. The TGA: you can advertise the compounding service, but avoid referring to specific products.

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What you can say

Name the service. Never the medicine.

UTI consultations with a pharmacist: fine. Antibiotics without a GP: not. Influenza vaccinations available: fine. Brand X vaccine, 10% off: not.

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The National Law layer

Expert pharmacists, on 7 of 20 pages.

Specialised appeared on 13 pages, trusted on 13, best on 10. Registration is the qualification. Swap the adjective for a fact.

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The test

Every allowed line describes a service. Every banned line names a thing you can buy.

That is a test a copywriter can apply to a page in an afternoon.

Tap for the full measurement, the rewrite table and every source.

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